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ABOUT PS PUBLISHING

PS Publishing is a limited company based in the United Kingdom. Our aim is to produce high quality, collectable but affordable signed limited editions within the field of science fiction, fantasy and horror.

We put out our first four books in 1999 and we have published over 260 titles since. In between, we've had novels, collections, non-fiction - including a collaboration with Tartarus Press - a brand new short fiction magazine (Postscripts), an innovative new grandstand for up-and-coming talents (PS Showcase) and lots more novellas...

We've also won six British Fantasy Awards for the Best Small Press and have received similar recognition from the Horror Writers Association and have won the World Fantasy Award and the International Horror Guild Award.

If you have any suggestions, comments, queries or complaints, please contact us using the email forms provided on the contact page.

We are always happy to discuss any issues that may arise and always try to seek a mutually acceptable resolution

How to buy our books

We have tried to make purchasing from the PS Publishing website as simple as possible:

  • Browse our store by clicking on the categories on the HOME PAGE and choosing the titles within.
  • Add any items that you wish to buy into the shopping cart.
  • Click on VIEW CART and you will see the contents of your shopping basket. You can ammened the details, continue shopping or checkout. On checking out you will be prompted for a few details that we need to be able to complete the order.

We use PayPal as our "payment gateway", but - in most cases - you don't need to have a PayPal account to pay by credit card through PayPal's gateway.  If you find you can't pay by credit card and you're unwilling or unable to use a PayPal account send us an email and we'll try to set up some alternative with you.

PRICING: If you are shopping from North America you can click on 'currency' at the top of the HOME PAGE and switch to the US Dollar. European customers can also switch the site to the Euro. 

PayPal and/or your credit card company will convert any transactions with us into US Dollars or Euros at their own current exchange rate at the time you make the purchase. The amount you actually pay for your order may therefore differ very slightly from the total shown in the shopping cart at the time of purchase, but this is completely out of our hands.


Shipping and Handling

Shipping costs are added automatically to your order at the checkout stage, while you're adding your shipping address details; you'll see the charges before you're asked to make payment.

Occasionally certain items from the PS catalogue may be charged at a higher rate of p&p - if they are particularly high-value and require insurance in addition to the standard charge, for example. When this is the case, the alterations in the p&p charge will be clearly detailed in the item description on the relevant catalogue page.

Delivery schedule

Credit card payments made via Paypal will be processed immediately, and your order will usually be despatched within two working days. If a longer delay is the case, we'll have announced it in the NEWSROOM or Blog.

We ship all our orders via Royal Mail PPI 1st Class Post. Please allow the following time periods for delivery:

  • 2 - 4 working days for delivery within the UK
  • 5 - 7 working days for EUROPEAN UNION locations
  • 10 - 14 working days for delivery to US, CANADA, AUSTRALASIA and othe WORLDWIDE locations. 

Please be aware that hese are guidelines only. Deliveries times may vary in holiday periods, adverse weather conditions or may be subject to the internal policies of postal authorities in non UK countries.

Back Orders

Orders received for FORTHCOMING titles will be held on back order until finished copies of the product are received.

Please note that stock figures on the website are updated daily, but not in real-time, some items may appear to be available when they are, in fact, out of stock. In the event that payment is taken for an item that we subsequently discover is out of stock (and therefore, in the majority of cases, out of print) a full refund will be given.

Guarantee

If you are, for any reason, dissatisfied with the items included in your order, please contact PS Publishing as soon as possible so we can discuss the best way to resolve the situation to everyone's satisfaction.

Contact us

PS Publishing
Grosvenor House
1 New Road
Hornsea
East Yorkshire
HU18 1PG

Phone: +44 (0) 1964 532666
Fax: +44 (0) 1964 537535

To send us an email - whether it's a general enquiry, a request to make an order for payment by cheque, or anything else - please use the form on the contact page.

VAT Registration Number: GB:722039857

PRIVACY POLICY

When making a purchase:

PS Publishing guarantees that we will not disclose buyers' information to third parties other than when order details are processed by an outside despatch house or courier as part of the order fulfilment process. In this case, we guarantee that our officially appointed third party will not disclose any of the details to any other third party.

Data collected by this site is used to:

  • Take and fulfill customer orders

  • Administer and enhance the site and service

  • Only disclose information to third-parties for goods delivery purposes

When you join the PS Publishing Mailing List:

We promise to only send you information that we believe is of direct interest and relevance to the PS Publishing line of books and magazines. We may, at our discretion and from time to time, include information and offers from third party partners (usually other small press publishers) within an e-bulletin. Such information will clearly be marked and described as having originated from a third party.

We guarantee that we will never sell, rent, lease, barter, exhange or give your information to any other third party without asking your express permission first. We hate spammers just as much as you do so we'll do everything we can to make sure you don't end up on any spam lists as a result of our actions.

All our e-bulletins are sent using a delivery system operated by Campaign Monitor; please see their website for full details of their (very strict) anti-spam policies. If for any reason you want to stop receiving email communication from us, simply unsubscribe from the list via the unsubscribe link that will be included in every email we send or via the form on the Contact Page of the website.

Returns Policy

If your order arrives damaged, please return it to us (we will issue a refund for the cost of postage), including (if possible) the packaging in which it arrived. A replacement item will be offered or, in the event that such an item is no longer available, a full refund will be given (including the cost of returning the item to us).

If your order arrives and you are, for any other reason, dissatisfied with the items included, please contact PS Publishing as soon as possible so we can discuss the best way to resolve the situation to everyone's satisfaction.

PS Publishing Ltd is a UK based company. An award winning small press specialising in the very best science fiction, horror, fantasy, crime, and speculative fiction from established names and up and coming authors.